We want to offer the best service of any bank, but we need your help. Only you can tell us if the customer service you received is up to your standards. We would appreciate it very much if you would take a moment and complete this questionnaire. Your response will be kept in strict confidence. The information we receive is valuable in showing us where our service can be improved. Thank you.
Please provide a rating for each statement below using the following scale:
(20) Strongly Agree
(15) Mildly Agree
(10) Mildly Disagree
(0) Strongly Disagree