Visit our Branch Lobby Status page for up to date information as our teams work to make preparations to open our lobbies.
04/03/2024
Our Southeast Missouri branches will be closed on Monday, April 8th from 1:30 to 2:30 p.m so our patrons and employees can experience the solar eclipse.
03/26/2024
*Online and mobile banking are back up.
We are aware of some instability issues with online and mobile banking. We are working as quickly as possible to stabilize and will update as soon as it is resolved. We appreciate your patience.
1/22/2024
Our Valley Park location will be closed today. Our nearest branch is 199 Clarkson Road in Ellisville.
Our St. Louis branches will be opening at 10:00 a.m. due to icy road conditions. All other branches will open at their normal times.
12/18/2023
We are experiencing some outages with our phone systems. We appreciate your patience and will update this post when the issues are resolved.
11/8/2023
10/25/2023
Please be aware of fraudulent calls and text messages that have been reported. The callers are representing themselves as Montgomery Bank employees. Please be on alert and know that we do not call and ask for your account information so please do not give account number or debit card information over the phone or via text. If you ever feel uneasy, ask the caller their name and contact our Customer Service Center to confirm.
09/08/2023
*All services have been restored
Our phone lines are currently down to incoming calls. To contact the bank, please utilize Live Chat – Montgomery Bank or email customerservice@montgomerybank.com.
07/29/2023
You may experience some interruptions with your online and mobile banking due to maintenance being performed on the system. We are working quickly to have this completed and appreciate your patience at this time.
07/19/23
We are experiencing some outages with our phone systems. We appreciate your patience and will update this post when the issues are resolved.
07/18/2023
*All services have been restored.
Due to a widespread outage, our phone lines are currently unavailable.
06/01/2023
05/25/2023
*Services have been restored.
We have been notified by our online service provider that our online and mobile banking service is currently down. We will update this message as soon as services have been restored.
01/31/2023
Our Broadway branch and our Customer Service Center will close at 5:00 p.m. today.
11:00 a.m. Our Sikeston lobby and drive-thru are now both open.
Our Sikeston and Mt. Auburn branches will open as drive-thru only this morning, January 31, 2023.
01/30/2023
Due to inclement weather, our Broadway branch and Customer Service Center will be closing today at 5:00 p.m. Our Cape Girardeau and Jackson branches will open at 8:30 a.m. on Tuesday, January 31st instead of the normal 8:00 a.m.
01/21/2023
Online and mobile banking is currently unavailable due to scheduled maintenance. We expect this to be completed by 2:00 a.m., Sunday, January 22nd.
01/18/2023
We are aware of the posting issue that occurred over the weekend. All transactions should be corrected on your account after our normal posting hour of 8:00 p.m. We apologize for any inconvenience this may have caused and appreciate your patience as we worked to resolve this issue.
01/15/23
*Services have been restored We have been notified by our online service provider that our online and mobile banking service is currently down. We will update this message as soon as services have been restored.
12/23/2022
Our Southeast Missouri branches will all be open today. Our branch on Mt. Auburn Road will operate as drive-thru only. Our Sikeston and Broadway branch will be closing at 5:00 p.m.
Our branches will be closed tomorrow and Monday for Christmas, but will resume regular hours on Tuesday, December 27th.
12/22/2022
Due to inclement weather, our St. Louis branches will be closing at 3:00 p.m. Our Sikeston and Miner branches will be closing at 4:00 p.m. Our Cape Giraradeau and Jackson branches along with our Customer Service Center will be closing at 4:30. Please check back here or watch our social media for updates.
12/08/2022
Our Miner branch has temporarily closed due to a water leak. We appreciate your patience and apologize for any inconvenience. During this time you may utilize our branch located at One Montgomery Bank Plaza in Sikeston or our online or mobile banking services.
12/05/2022
*All services have now been restored*
We are currently having a problem with phone provider. You may reach a member of our customer service team by emailing customerservice@montgomerybank.com or visiting us on our website at https://www.montgomerybank.com/live-chat/ . Telebanc and online/mobile banking is available. We will update this post as soon as the issue has been corrected.
10/12/2022
We will be working to convert our new friends from Meramec Valley Bank to our system this weekend. During this time you may experience some intermittent outages in online and mobile banking. However, we do not expect there to be any major interruption to your service. We appreciate your patience as we work to get them integrated into our system.
09/02/2022
There are two scams circulating that our customers should be aware of. The first is a text that appears to be from a bank alerting them to call a number to unlock a card. We would not contact our customers in that fashion if there were an issue with their card so please do not call this number.
The second is an email circulating that appears to be from Zelle regarding your limit. This too is a scam. Please do not respond to the email or follow any of the instructions in this email about sending additional money. If you should have any questions about the validity of any message you receive, you can always contact our customer service center at 800-455-2275.
05/24/2022
02/24/2022
Due to inclement weather, our St. Louis branches will be closed today, Thursday, February 24th.
02/17/2022
Due to inclement weather, our St. Louis branches will be closing at 3:00 p.m. today, February 17th.
02/04/2022
Due to inclement weather, our St. Louis branches will be opening at 10:00 a.m. this morning, Friday, February 4th. Our Des Peres branch will operate as drive-thru only.
02/03/2022
Due to inclement weather, our St. Louis branches will be closed today, February 3rd. Our Sikeston, Mt. Auburn and Jackson branches will be open as drive-thru only and will be closing at noon. Broadway and our Customer Service Center will be closing at 3:00 p.m. Our Miner branch is closed due to a power outage. Please be safe if you must be out on the roads today.
02/02/2022
Due to inclement weather, our St. Louis branches will be closed today, February 2nd. We apologize for the inconvenience. Please see the recommendations below to assist you with your banking needs during this closure.
- If you need Cash, visit our ATM or utilize your debit card at a point of sale transaction.
- If you need to make a deposit, you can use the ATM, our Night Drop Box or our Mobile Banking app.
- For transfers or other banking needs, please download our Montgomery Bank mobile app.
Our Customer Service Center will be open during normal business hours as possible at 1-800-455-2275.
Please stay warm and safe!
01/05/2022
Due to the St. Louis County Council’s Order requiring everyone over 5 years of age, whether vaccinated or unvaccinated, to wear properly fitted faced coverings in all public spaces, all customers entering our St. Louis County locations will be required to wear face coverings. We appreciate your understanding as we continue to follow the guidelines and orders and do what is right to protect both our employees and you, our customer.
08/25/2021
The Des Peres branch lobby has reopened during normal business hours.
08/20/2021
The Des Peres branch will temporarily operate as drive-thru only until further notice.
06/30/2021
Our St. Louis lobbies will be reopening on Tuesday, July 6th. The lobbies and drive-thrus will be open during normal business hours.
06/22/2021
We have recently made a few enhancements to our Montgomery Bank Mobile Banking app with the most recent update. For more information on these updates, please visit our mobile banking upgrade page.
05/21/2021
The Mt. Auburn lobby will reopen a day early on Monday, May 24th after it’s teller area remodel.
05/12/2021
03/15/2021
Due to an increased level in reported fraud from Facebook Pay we have placed a restriction on transactions blocking any over $100. If you have any questions please contact our electronic banking department at 800-455-2275.
03/08/2021
Effective Tuesday, March 9th, our Cape Girardeau and Jackson lobbies will resume their normal operating hours of 8:30 a.m. – 4:00 p.m.
02/22/2021
Our Sikeston lobby has reopened. The lobby and drive-thru are open during normal business hours.
02/23/2021
Please be aware of fraudulent calls that have been reported in our area. The calls are coming from local numbers representing themselves as Montgomery Bank regarding suspicious charges or purchases. THIS IS NOT A LEGITIMATE PHONE CALL. Please be on alert and do not give any information to anyone who calls and asks for it. If you ever feel uneasy, ask the caller their name and contact our Customer Service Center to confirm.
02/19/2021
To ensure our employees get home safely, our Sikeston drive-thru will be closing at 4:30 p.m. today.
02/18/2021
To ensure our employees get home safely, our Sikeston drive-thru will be closing at 4:00 p.m. today.
02/17/2021
To ensure our employees get home safely, our Sikeston drive-thru will be closing at 4:00 p.m. today and our Cape Girardeau drive-thru and Customer Service Center will be closing at 5:00 p.m.
02/16/2021
To ensure our employees make it home safely, our branches have closed at 4:30 for the day. All branch drive-thrus will be open during regular business hours tomorrow, Wednesday, February 17th.
02/15/2021
Our St. Louis branches will be closed Tuesday, February 16th along with our branch located at 200 S. Mt. Auburn road in Cape Girardeau due to inclement weather. All other branch drive-thrus will be open. We will post any updates here and on our social media throughout the week.
01/29/2021
FTC Issues Consumer Tips for Avoiding COVID-19 Vaccine Scams
01/14/2021
Our ATM at our Bridgeton location is back up.
01/06/2021
Our ATM at our Bridgeton location is currently out of service. We want to let our customers know that they may still utilize our Night Deposit Drop for after hours deposits and they may visit https://www.moneypass.com/atm-locator.html to find a nearby Money Pass ATM for surcharge free ATM access until our ATM is repaired. You can also visit any of our other Montgomery Bank locations.
11/10/2020
In our efforts to help mitigate the spread of COVID-19, our Sikeston branch will be temporarily operating as drive-thru only effective Thursday, November 12th. For notary services, access to your safe deposit box, or loan closing appointments please call 573-472-5040 or our
Customer Service Center at 800-455-2275. As a reminder, you can access your accounts 24 hours a day, 7 days a week through online banking or our mobile banking app.
08/25/2020
Our Sikeston drive-thru will be open during normal business hours on Tuesday, August 25, 2020.
08/24/2020
Our Sikeston branch is temporarily closed due to a gas leak. We anticipate the branch opening tomorrow. Please visit our Miner drive-thru for banking services today. We appreciate your patience as we work to get this issue taken care of.
08/21/2020
Please be aware of a fraudulent call that has been reported in our area. The call is from a computer operator representing itself as Montgomery Bank and asking the caller to press 1 for more information. THIS IS NOT A LEGITIMATE PHONE CALL. Please be assured if anyone contacts you from Montgomery Bank, it will not be a robo call. If you are ever in doubt as to the identity of a caller, please ask the caller their name and contact our Customer Service Center to confirm.
06/09/2020
Montgomery eBlue, Cash Back and eGold Transaction Requirements
As the restrictions are being lifted and we begin to get out and about again, we will be implementing the transaction requirement for our Montgomery eBlue, Cash Back and eGold Checking accounts for the month of June.
Montgomery Mobile Deposit Fee Waiver
Montgomery Bank is again waiving the excess deposit fees associated with Montgomery Mobile Deposit for the months of June and July. We will re-evaluate waiving fees for this service for additional months in the coming weeks.
05/13/2020
Montgomery Mobile Deposit Fee Waiver
Montgomery Bank is again waiving the excess deposit fees associated with Montgomery Mobile Deposit for the month of May. We will re-evaluate waiving fees for this service for additional months in the coming weeks.
Montgomery eBlue, Cash Back and eGold Transaction Waiver
Montgomery Bank is again waiving this requirement for the month of May. Other requirements necessary to qualify for rewards from these accounts will remain in place. We will re-evaluate waiving this requirement for additional months in the coming weeks.
05/05/2020
We recognize that our customers may need access to funds in multiple accounts during this time and we want to provide assistance during this time. Until further notice, we will be waiving the excessive transaction fees on our savings and money market accounts.
05/01/2020
Our team is working to make preparations to open our branch lobbies. Updated information can be found by visiting our branch lobby status page.
04/15/2020
Economic Impact Payments
The IRS has launched an online tool to provide the status of the Economic Impact Payments. Visit https://www.irs.gov/coronavirus/economic-impact-payments for more information.
Montgomery Mobile Deposit Fee Waiver
Many of you have discovered the convenience of Montgomery Mobile Deposit, which allows customers to make deposits without having to visit one of our branches. Checks may be deposited into your account by using the Montgomery Bank Mobile Banking app and your smartphone’s camera. Usually, there is no charge for the first two mobile deposits per statement cycle, and a $0.50 fee is charged per deposit exceeding two per statement cycle. However, as we are all being encouraged to limit travel outside of work and home, Montgomery Bank is waiving the excess deposit fees associated with Montgomery Mobile Deposit for the month of April. We will re-evaluate waiving fees for this service for additional months in the coming weeks.
Montgomery eBlue, Cash Back and eGold Transaction Waiver
One of the requirements to qualify for certain rewards associated with our Montgomery eGold, Montgomery eBlue or Montgomery Cash Back Checking is to make at least 12 debit card transactions per statement cycle. We realize this may be a difficult accomplishment during a time in which we are encouraged to limit travel outside of work and home. Therefore, Montgomery Bank is waiving this requirement for the month of April. Other requirements necessary to qualify for rewards from these accounts will remain in place. We will re-evaluate waiving this requirement for additional months in the coming weeks.
03/20/2020
Our goal at Montgomery Bank is to deliver Easier and Friendlier Financial Services to our customers. We look forward to meeting with you face-to-face whether it is with our tellers across the teller lines or in consultation with our personal bankers. We prefer doing business that way and believe you do, too.
However, with the spread of the Coronavirus continuing, we must be willing and flexible to follow the guidelines of health professionals and do what is right to protect both our employees and you, our customer. Within these guidelines we are told that keeping a strict social distance from each other is a major key to stopping the spread of this virus.
With that in mind, we will be temporarily closing the lobbies of our bank branches beginning Monday, March 23. All of our bankers are still working. Our drive-thru, ATMs, Customer Service Center and our online and mobile banking services will continue to operate as usual. Lobby access will be limited and will be allowed by prior request.
It is our desire to provide you the best service possible during these unusual times. For a while this means using the phone and computer more and our lobbies less. We don’t know how long this change will be in place. We will continue to monitor guidance from health professionals as well as national, state, and local officials and do what is necessary for as long as needed to keep our employees and customers safe.
It is important that we work together to help stop the spread of this virus throughout our communities. Thank you for your understanding and we look forward to having you back in our lobbies very soon.
Should you need to contact us, below is a link to our website that will provide you with contact information for our Customer Service Center.
https://www.montgomerybank.com/contact-us/
Sincerely,
Your Friends at Montgomery Bank