Phishing attackers deceive individuals into revealing sensitive information. They may send an email, text message or even make a phone call to try and deceive you. However, the goal is the same: to trick you into clicking a malicious link, sharing personal information, or downloading malware. 

Smishing is phishing, but through text messages.  Our phones are always in our hands, and texts feel more personal and immediate.  Scammers are aware of this, and they exploit your emotions to make you panic or get excited enough to tap an included link before you think through the validity of the message. 

Examples of Smishing:

  • Fake delivery updates. 

  • Bank or account alerts. 

  • Prize or giveaway scams. 

  • Impersonations of government agencies. 

  • Job or money-making scams. 

  • Account verifications. 

 

Messages may even be personalized, but this does not mean it is trustworthy. For your protection, take a few seconds before you tap.  A simple pause can save you a lot of trouble.  If you get an unexpected text asking you to click a link, share information, or act fast, take a breath. 

If you’re still unsure, check the situation through official channels (meaning a phone number, contact email, or website not included in the text).  Open the app directly or type in the website yourself – don’t trust the link in the message.  Also, you can show the message to a friend or loved one for their opinion.  A second set of eyes is a great tool for detecting scams!

What to do if you get a smishing text

  • If you receive a suspicious text, one of the safest things you can do is nothing.  Don’t reply.  Don’t click.  Don’t engage.  

  • Even replying “STOP” signals that your number is active and can lead to more scam attempts.

  • Instead, block the number.  Smartphones have a built-in feature to block phone numbers and report them as spam.

Good phone security habits

While spam filters catch a lot of junk, no filter is perfect.  Here are a few ways to reduce your vulnerability.  The same good cybersecurity habits you use on your computer also work for your phone.

  • Turn on multifactor authentication for all your accounts.

  • Use long, unique passwords for each account, managed with a password manager.

  • Keep your phone’s operating system and apps updated, since updates include the latest security fixes.

  • Enable spam and scam call/text blocking features from your phone carrier or within your device’s settings.  Talk to your wireless provider for more information.

And remember, as always . . . Stay alert, Stay Vigilant, and Stay safe!

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